Fault |
Cause Analysis |
Troubleshooting Method |
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PUMPS No Water |
Rotation direction is incorrect |
Adjust motor rotation direction; test on land — reverse rotation in water is not allowed |
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Blade fixing failure |
Check blade and impeller fixing device; adjust blade installation angle |
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Insufficient Flow |
System head exceeds PUMPS rated head |
Reduce system head, raise water inlet level, or select a new PUMPS model |
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Blade setting angle too small |
Re-adjust blade angle |
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Rated speed not reached |
Eliminate motor faults |
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Impeller outer diameter worn or damaged |
Replace |
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Valve not opened |
Check valve |
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Pit installation or cylinder seal not properly installed |
Reinstall |
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When multiple PUMPSs share a common pipe, no check valve installed or poor sealing |
Inspect, replace or add check valve |
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Leakage Protection Activated |
Mechanical seal defect on motor side |
Replace |
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Loose plug causing water ingress |
Replace plug seal and dry motor |
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O-ring failure causing water ingress |
Replace O-ring and dry motor |
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Overload Abnormal Noise & Vibration |
Improper installation |
Reinstall according to installation drawing |
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Operating beyond allowable performance range |
Stop operation outside allowable range (check voltage and working medium conditions) |
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Foreign matter wrapped around blades, guide vanes or trash rack |
Remove debris |
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Low water level — insufficient impeller submergence causing cavitation |
Stop operation or reinstall PUMPS to lower installation height or raise water level |
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Incorrect blade angle or damaged blades |
Adjust blade angle or replace blades |
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Bearing damaged or lack of lubrication |
Replace or add lubricant |
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Drain Indicator Light On |
Mechanical seal failure on PUMPS side |
Replace mechanical seal and change oil |
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Terminal Box Sensor Signal |
Power cable gland not tightened |
Tighten |
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Cable damaged |
Replace |
Note: If users cannot troubleshoot the fault, please contact our company. Our service personnel will provide on-site support. Do not disassemble the equipment blindly to avoid unnecessary losses.